Shipping policy

SHIPPING POLICY
Last updated: 07/27/2026

At TurboGlow™, we work to get your order to you as quickly as possible and in perfect condition.

🕒 PROCESSING TIME
All orders require a processing time of 1 to 3 business days before being shipped.
During periods of high demand, this timeframe may be slightly extended.

🚚 SHIPPING TIME
Once your order has been processed, the estimated delivery time is:
Between 6 and 15 business days, depending on the destination.
Business days do not include weekends or holidays.

🌍 SHIPPING ZONES
We ship to the United States and other countries (subject to availability shown during checkout).
If you have questions about whether we ship to your location, you can contact us before placing your order.

📍 BUSINESS ADDRESS
TurboGlow™
Carrer del President Francesc Macià 14
17190 Salt
Girona, Spain

📧 CONTACT
For any questions related to your shipment, you can write to us at:
📧 turboglowcontact@gmail.com
We respond within approximately 24–48 business hours.

📦 ORDER TRACKING
Once your order has shipped, you will receive an email with tracking information.

⚠️ IMPORTANT INFORMATION
TurboGlow™ is not responsible for delays caused by customs, weather conditions, logistics incidents, or any other causes beyond our control.
It is the customer's responsibility to ensure that the shipping address is correct at the time of purchase.
If a package is returned due to an incorrect address or goes unclaimed, the customer will be responsible for reshipping costs.